Loan Review / Compliance Associate

Job Summary

The position of Single Family Loan Review/Compliance Associate in the Single Family Administration department is to review Compliance Mortgage documents to ensure program guidelines are met to fund loan. Employee must be able to understand loan closing documents and have ability to understand program rules and how they apply to loan eligibility.

Key Responsibilities

Primary responsibility of this position is to review incoming closed loan files and ensure that they meet the program eligibility requirements, and that all information submitted is complete and updated in our systems. The position must be able to understand and support calls from lenders asking eligibility questions of the borrowers, the available loan products and rates being offered, and other day to day questions that lenders may pose. Strong communication (telephone) skills a must, coupled with supportive problem solving skills.

This position supports our lender partners is assisting them in determining program requirements, and understanding settlement fees and required loan documents. Qualified candidate will be responsible for the review of documentation provided in loan package for first mortgage loans, effectively input results into software database and provide any changes or exception items to lenders. Candidate must also be able to clearly and accurately answer questions of lenders and agencies relating to details of package requirements.

Qualifications

• Strong understanding of loan documents such as 1003, CD, Notes, Mortgage Docs, tax returns, etc.
• Strong verbal communication skills
• Efficient computer keyboarding and desktop application skills, and be able to verbally communicate with our customers to problem solve document issues
• Exhibit ability to learn and work in a fast pace environment
• Microsoft Office skills, including Outlook, Word, Excel, and data entry
• Processing in a Web/Windows system environment
• Keyboarding skills of minimum 40 wpm

Soft Skills

• Decisive self-motivated and capable of managing multiple projects and deadlines
• Team-player with the ability to work in a collaborative environment
• Excellent organization, presentation, time management and communication skills
• Strong analytical and problem-solving skills with a high attention to detail
• Microsoft Office skills, including Outlook, Word, Excel, and data entry
• Must have excellent and effective oral and written English communication skills to speak with both technical and non-technical personnel