September 22nd marks a huge milestone for HDS Software, our technology division at HDS Companies. HDS Software has officially launched NextGen Fusion (Version 4.0)! Our fully web-based platform represents years of vision, development, and collaboration, and it wouldn’t have been possible without the insightful feedback and partnership of our incredible clients.
A Journey from Vision to Completion
From the earliest concepts of a modern, cloud-enabled housing management system to the feature-rich platform we release today, NextGen Fusion embodies our commitment to innovation, efficiency, and client success. Our goal has always been to provide agencies with a platform that not only meets today’s needs but also positions them for the future of MultiFamily (“MFX”) and Section 8 (“Section 8X”) program management.
What’s Included in NextGen Fusion
NextGen Fusion delivers a comprehensive, unified experience for both MFX and Section 8X programs, with a focus on usability, performance, and flexibility:
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HDS MultiFamily Suite (MFX): From Cash Allocation and Tenant Compliance to BI Dashboards and Reporting, MFX provides the tools agencies need to track performance, streamline operations, and maximize outcomes.
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HDS Section 8 Suite (Section 8X): Manage Contract Administration, Certifications, Vouchers, and 811 oversight, all within a centralized, secure, and web-based platform.
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Web-Based Experience: Enjoy anytime, anywhere access to your systems through a secure and intuitive interface built for speed, reliability, and long-term scalability.
Available Now on MyHDS
We encourage clients to explore NextGen Fusion in a safe test environment first. This hands-on approach allows your team to familiarize themselves with workflows, uncover training needs, and ensure a smooth transition before moving to production.
Your Post-Release Support Plan
At HDS Companies, client success doesn’t end at launch. To support your transition, we’ve put together a robust post-release plan:
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Post-Release Webinars (Starting October 1): Live sessions will guide your team through the new web experience and demonstrate best practices to maximize impact.
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Six-Month Transition Window: Access HDS TestNext® for safe, hands-on exploration, plus 1:1 sessions with your Client Success Manager (CSM) to create a tailored success plan.
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Ongoing Support: Participate in working groups, leverage VersionCare® for extended support, and benefit from our new Elevate® CSM program for ongoing guidance.
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Release Notes: Comprehensive documentation is available to ensure every user is informed and prepared.
We’re Here for You
Your dedicated HDS CSM team is ready to assist with setup, guidance, or questions. Reach out to:
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Section 8 Support: Charlene Coffaro – [email protected] | 954-217-9597 ext. 218
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Section 8 Support: Anthony Caruso – [email protected] | 954-217-9597 ext. 228
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MultiFamily Support: Samuel Peters – [email protected] | 954-217-9597 ext. 247
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MultiFamily Support: Charles Jones – [email protected] | 954-217-9597 ext. 264
The Launch Is Just the Beginning
NextGen Fusion is more than a software release; it’s a new era for housing program management. We invite our clients to log in, explore, and experience this future-ready platform firsthand, starting in a test environment to prepare for a seamless transition.
Together, we are shaping the future of affordable housing, streamlining agency operations, and empowering teams to deliver greater impact. The journey continues, and the possibilities are endless.