Position Title: Jr. Network Administrator

Primary Responsibilities

• Assist in the management of IT system infrastructure and any processes related to those systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier I/II (Help Desk) problem identification, diagnosis and resolution of problems, including supporting remote users.
• Inventory & asset management, supply hardware, software & other requests for new & existing users.
• Provide support for software and hardware problems and remains involved in the resolution process.
• Configure and manage Windows operating systems including imaging and setup on domain.
• Troubleshoot, maintain integrity and configures network components.
• Must be able to receive minimal directions and complete tasks with minimal supervision.
• Travel to remote sites to work on issues that can’t be dealt with remotely.
• Other tasks as directed by the CTO.

Competencies

• Excellent written and verbal communications skills
• MUST be willing to work off hours and weekends when needed
• Must be willing to travel to remote sites when needed
• “Can do” attitude that works with minimal instructions and supervision
• Experienced enough to “hit the ground running” on multiple projects
• Excellent time management skills
• Strong troubleshooting skills
• Service oriented
• Must be able to pass a background check

Qualifications

Associates degree (or comparable) in a technical discipline from an accredited college/university or at least 2 years of related system administration experience may be substituted for education requirements.

• Working knowledge of Microsoft/Office 365.
• Working knowledge of Windows 10 along with other Office programs (Excel/Word/Outlook)
• Knowledge of Active Directory, NTFS/Shares permissions and infrastructure services DNS, DHCP, DFS, and GPO.
• Basic knowledge of other networking services – DNS/TCP-IP/Subnetting/WINS/etc.
• Basic knowledge of Windows Server administration – Windows 2012/2016/2019.
• Knowledge of VOIP phone systems.